VaultDevLabs

Guide

WooCommerce Stripe webhook signature mismatch

A signature mismatch can break payment-state updates even when Stripe itself still records successful payments.

Problem

Webhook signature mismatch errors usually mean WooCommerce rejected a Stripe event because the signing secret or endpoint context did not match what the plugin expected. That can leave payment records and order state drifting apart.

Common causes

  • The webhook signing secret in WooCommerce does not match the active Stripe endpoint secret.
  • Multiple Stripe accounts or environments are pointing at the same store with conflicting secrets.
  • A plugin update, environment change, or copied configuration left old webhook values in place.
  • A proxy, security layer, or custom code changed request handling enough to break signature verification.

What to check

  • Confirm the exact Stripe account, endpoint, and secret currently in use.
  • Check whether staging/live settings or multiple plugins are sharing webhook destinations.
  • Review recent updates, environment moves, and custom checkout or webhook code.
  • Run the free scan to surface whether payment records and WooCommerce order state already diverged.

Need help checking this on a live store?

Start with the free scan. If the findings may need review, request a founder-led human review for manual confirmation and next steps.